Dear Elaine M., Thanks for taking the time to inform us regarding your working experience within the Mercure Sofia Metropolis. I am sorry that the expertise didn't meet your anticipations; please allow me to specific my sincerest apologies. At Mercure, we try to supply a excellent service expertise for every client; as a result your suggestions is

No, this hotel doesn't have a pool, but it really has other amenities for guests to delight in. Be sure to see the lodge description higher than To find out more. Is there a restaurant at City Hotel Plovdiv?In case you are getting a challenging time selecting a lodge, take into consideration keeping at Hotel Urban , this resort has great critiques.